We do not sell or share this information with anyone else. We use this information only to verify your product key has not been stolen. X-Plane 11 asking for my product key every couple of weeks I HAVE BOUGHT X PLANE 11 FROM STEAM AND I DOWNLOADED AN UPDATE FROM YOU AND NOW ITS ASKING ME FOR THE PRODUCT KEY. When you authorize X-Plane using a product key, Laminar Research collects your computer’s IP address. Software now asking for a Product Key, and I have no idea what it is. If your primary use of X-Plane is on a computer that does not have net access or where net access is unreliable or rare, you should use purchase a DVD or a USB Dongle (if available). Back All Downloads - Index Top Planes Top Scenery Top Utilities New Members. X-Plane does not require an internet connection to re-validate on every single application launch, but it does require authentication frequently. X-Plane 12 X-Plane 11 Payware Support Engineering Department Online Users Clubs Chat Org Store Downloads. In order for X-Plane to work (outside of demo mode) with a digital download product key, the computer running X-Plane must have an internet connection to contact our servers. Instead, use the updated Linux Installer. If you are installing X-Plane 8 on a Linux machine, do not use the installer found on your DVDs. I bought a download product key last year for Xplane 11 download version,as i believed at the time that i lost my dvd disc copy of xplane 11 after we relocated to another city. Running this will allow you to install X-Plane 8 from your discs. Hi there all,i need some guidance as i have not done this before,but i will give you a brief background as to my question. The Digital Download Version of X-Plane Requires an Internet Connection to Run The buttons below will download the DVD installer for X-Plane 8. System requirements lists "reliable network connection" silly me, I assumed that was for the Download, not Use. If that does not work then contact Laminar directly at When you do, you should also provide details of the date of purchase, email address used at the time of purchase, any receipt numbers issued, method of payment ie what credit card you used, and full details of the product key supplied at the time of purchase which relates to the version of X-Plane purchased.□ well damn. Some flight simmers make the slightest error in their email address and then want the email address corrected to what it should be. Whatever format of X-Plane you have purchased you need to be connected to the internet. I know because I was caught thinking the code was the product key. In the first instance try this link found at Make sure when providing your email address in the "black box" you use the exact email address used at the time of purchase. There is a key or code supplied in the DVD boxing but this a 'ploy' or 'con' to entice you to purchase other Aerosoft packages at a discount rate. Laminar does not divulge private information in this open forum. All you will receive from other flight simmers is to make a private contact with Laminar. You will not get a response in this forum in providing your key. Their problem mostly relates to losing the product key because they did not file the info away to a safe place so they could recover it in the future. There are many flight simmers like you who lose their product key and ask for a method of recovery. I am not from Laminar Research just a flight simmer from down under.